Sensitive behavior monitoring: Can it detect private contact sharing and off-platform payments? Three catchable actions and four blind spots
If a conversation goes through a controlled workbench, sharing personal contact info, nudging customers to private chat, or sending unregistered payment accounts will almost always trigger rules and leave a trail; logging in from a private device outside the workbench, taking photos, or talking offline cannot be caught. This article explains how to configure rules, why whitelisting comes first, why recalls and local deletions cannot block review, and how to address each of the four blind spots in order.
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