About Us

Discover the story and vision behind NexScrm

Our Story

Connecting the World, Empowering Communication

Founded in 2020 and headquartered in Singapore, NexScrm is a technology company specializing in cross-language social media customer relationship management. We believe that language should never be a barrier to business communication in the era of globalization.

Today, NexScrm serves over 12,000 businesses, supporting millions of cross-language conversations daily across 200+ languages and 10+ social platforms.

12,000+

Businesses Served

200+

Languages Supported

10+

Social Platforms

2020

Year Founded

Mission & Vision

Our Mission

Eliminate language barriers and make every business conversation across the globe seamless. We are committed to providing enterprises with the most advanced cross-language communication tools to help them build deeper customer relationships in the global market.

Our Vision

To become the world's leading cross-language social CRM platform, enabling every business to communicate seamlessly with customers in any language, driving global business connectivity.

Core Values

These values define who we are and how we create value for our customers

User First

Our users' success is our success. We listen, understand, and exceed expectations.

Innovation

Embrace change and push the boundaries of communication with AI and cutting-edge technology.

Integrity

Built on trust, we protect user data and foster long-term relationships.

Excellence

Pursuing the highest quality in every line of code and every feature we ship.

Global Vision

Think globally, act locally — serving businesses across every border.

Teamwork

A diverse and inclusive team culture where collaboration is greater than the individual.

Leadership Team

A passionate international team dedicated to building the best cross-language communication tools

David Johnson

CEO

Sarah Chen

CTO

Michael Lee

VP of Product

Emily Wang

Head of Marketing

James Park

Head of Engineering

Lisa Kumar

Head of Customer Success